FAQ

FREQUENTLY ASKED

Find answers to common questions about our marketplace, sourcing process, support, and policies.

Business Infrastructure for Physical AI. AlphaRobotics is the business infrastructure for Physical AI — training, deploying, and supporting robot workforces through one trusted platform. We do not manufacture robots; we make them work for your business.

Browse our marketplace, compare products, and use the Request a Demo button to connect with our team. For direct orders, add products to your cart and complete checkout securely. Our streamlined process works on any device.

Yes. Everything on our platform is built for commercial and industrial environments — hotels, hospitals, warehouses, retail, manufacturing, and commercial facilities. We do not sell consumer or hobby-grade robots. Every product is validated for safety, reliability, and real operational use before it reaches our platform. Whether you are running a pilot or scaling a fleet, we deliver through marketplace, certified installation, or full managed deployment — your choice.

Yes. Our dedicated support team is available to help with product questions, order status, and any assistance you need before or after purchase. Contact us through our contact form.

We accept major credit and debit cards, Wire Transfer, and ACH through our secure checkout and payment processes. All transactions are processed with industry-standard encryption to protect your information.

Processing times and delivery estimates vary by location, product type, and order volume. You will receive tracking information once your order ships. Contact support for specific delivery questions.

Reach us through our Contact page form and our team will respond as quickly as possible.

Not at all. For short-term event rentals, our technician remains on-site to handle all operations and technical logistics for you. For mid-term and long-term leases, we provide complete, hands-on training for your operators so your team can manage daily use seamlessly.

We offer state-of-the-art humanoid robots and quadruped robot dogs. Because each application requires specific capabilities, we work with you directly to choose the right hardware configuration and software setup for your goals.

Pricing depends on your selected duration package, required software or hardware customizations, logistics, and deployment scope. Contact our team to receive an itemized proposal tailored to your budget.

Yes! We offer custom exterior wraps and logos, as well as tailored software programming for specific greetings, movements, navigation routes, or task automations.

For short-term event rentals, we recommend booking 6–8 weeks in advance to guarantee unit availability and reserve technician scheduling. Mid- and long-term deployments may require additional lead time depending on your customization and operator training.

STILL HAVE QUESTIONS?

Our team is ready to help with product inquiries, sourcing support, and anything else you need.